Which internet browser are you using?
If it’s not Chrome, I recommend switching to Chrome for the best experience during your session.
If that does not help, pre
If you're still having video issues, try these steps:
Leave the meeting, clear your cache and cookies, and then rejoin.
If that doesn’t work, try downloading Zoom and clicking the meeting link to join.
If you’re still unable to access the session, I sincerely apologize for the inconvenience. Let’s go ahead and reschedule.
I'll also run a quick tech check to ensure everything is working properly.
If you’re a student, let’s plan to meet 10 minutes before your next scheduled session to make sure you're all set.
How to help with Video Issues
This article helps the user troubleshoot user issues.
Updated over 9 months ago