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HQ: Scheduling Group Sessions

This guide contains a link to step-by-step instructions for scheduling group sessions in HQ for student services.

Updated over 8 months ago

You will be notified when you are assigned to students who need group sessions.

There is no automated outreach for Group Sessions. Complete 3 forms of outreach (phone, text, and email) over 3 business days

  • If no response, follow the school’s policy

  • If the family responds, schedule on HQ

Things to remember when scheduling:

  • Zoom takes time for the link to generate, and it’s best practice to try to schedule at least 1 hour before the start time of the session. If you schedule with any less time, the link may not work.

  • When scheduling assessments and sessions, you will now need to enter the time in the student’s time zone.

  • Please note - anything that requires video (sessions and assessments) should automatically be set to Zoom for Healthcare - do not change that setting.

Scheduling Consultation in HQ

  • Click this link for step-by-step instructions.

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