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HQ: Scheduling Group Sessions

This guide contains a link to step-by-step instructions for scheduling group sessions in HQ for student services.

Updated over 10 months ago

You will be notified when you are assigned to students who need group sessions.

There is no automated outreach for Group Sessions. Complete 3 forms of outreach (phone, text, and email) over 3 business days

  • If no response, follow the school’s policy

  • If the family responds, schedule on HQ

Things to remember when scheduling:

  • Zoom takes time for the link to generate, and it’s best practice to try to schedule at least 1 hour before the start time of the session. If you schedule with any less time, the link may not work.

  • When scheduling assessments and sessions, you will now need to enter the time in the student’s time zone.

  • Please note - anything that requires video (sessions and assessments) should automatically be set to Zoom for Healthcare - do not change that setting.

Scheduling Consultation in HQ

  • Click this link for step-by-step instructions.

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