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HQ: Changing an Existing Session to a "Make-Up" Session

This guide contains a link to step-by-step instructions for scheduling a make-up session in HQ for student services.

Updated over 8 months ago

If you want to keep and repurpose any existing sessions in a schedule for Make-up sessions, follow the steps in this guide.

Things to remember when scheduling:

  • Zoom takes time for the link to generate, and it’s best practice to try to schedule at least 1 hour before the start time of the session. If you schedule with any less time, the link may not work.

  • When scheduling assessments and sessions, you will now need to enter the time in the student’s time zone.

  • Please note - anything that requires video (sessions and assessments) should automatically be set to Zoom for Healthcare - do not change that setting.

Changing an existing session to a "make-up" session in HQ

  • Click this link for step-by-step instructions.

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